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Frequently Asked Questions

Find what you need in our searchable FAQ.

What technology/equipment is available to check out from the library?

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Visit our Services and Policies on the About the Library page, then scroll to “Technology” to learn what you can check out.
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How do I FIND and CHECK OUT a book?

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To FIND a book at Matheson Library using the online search box.

  1. Enter any title or subject in the library search box on the library homepage and hit GO.
  2. Click Sign In directly below the search box.
  3. To limit to books only in the WKCTC library, click the arrow drop down box at the right of the search box and select Library Catalog - WestKY CTC All, and then double click on the magnifying glass.
  4. Note the call number and location of the book and come to the library during our open hours to locate your item. 
  5. You might find several related titles on the shelf while you are there or find some other things in the library you are interested in!  Please let a staff member know if you need assistance.  

To CHECK OUT a book at Matheson Library.

  1. Bring your photo ID and your student number with the book to the Circulation Desk.
  2. The staff will check out your book and let you know when it is due back.

If you have any questions please ask for help at the Circulation Desk or call 270-534-3197.

 

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When is the library open?

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Fall and spring library hours are:
Monday – Friday, 8:00 am – 4:00 pm,
closed Saturdays & Sundays. 

Summer hours from May through July are:
Monday – Thursday, 8:00 am – 4:00 pm,
closed on Fridays, Saturdays, and Sundays.

 

Visit the Contact the Library page of the website for a daily calendar of current hours and closings. You can always visit us online from any computer or device.  

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Where can I return books?

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Library books may be returned to any of  the following locations:


1) In the library at the circulation desk
2) The outside book drop box in front of the MLC building next to Room 5.
3) The book drop box in the lobby of the Anderson Technical Building.
4) The book drop box in the lobby of the Barbara M. Veazey Health Sciences Building.

*Please do NOT return equipment (laptops, calculators, or webcams) to the book drop boxes.  Bring these items to the library and give to a staff member.

 

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How do I renew a book?

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Items may be renewed by any of the following methods:  

  • In person: Bring your photo ID (driver’s license, student ID, etc.)  

  • By phone: Call 270-534-3197  

  • Online: Sign in to the library search box on the home page of the website. In the top right-hand corner of the screen, click your name, then “My Library Card” to see your current loans and an option to renew your materials.  

Faculty or staff who would like to keep library materials for the next semester should call Anita Weathers at 270-534-3189 or email her at anitagweathers@kctcs.edu  

*Items on hold for another patron cannot be renewed.  

 

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What virtual resources does the library offer? 

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Library resources and services are available online, 24/7, anywhere, anytime, from any computer!  

  • 130,000+ eBooks 

  • 29,000+ streaming videos 

  • Thousands of full-text journals in 100 databases 

  • Contact a library staff member for assistance online, over the phone, or through our live chat 

  • Email: wk-library@kctcs.edu

  • Westkentucky.kcts.edu > MyPath > Library > West Kentucky Community and Technical College 

  • Blackboard > Student Resources > Library > West Kentucky Community and Technical College under KCTCS Library Websites 

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Where can I find more information about checking out library materials?

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You may view our policies by going to the home page of the library website, selecting About the Library, then choosing Policies, Circulation Policies, under Services and Policies.  
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Where is the library located?

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You can find us on the 2nd floor of the Matheson Learning Resource Center (MLC).  Look for the large banner on the brick building that says Library, 2nd floor.   
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How many items can I check out from the library at one time?

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Students can check out up to 10 items at one time.  
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How do I access Library Guides?

802 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 05, 2021    Library Access/Collection

From the library’s home page, Click on Library Guides. This will take you to a page that lists all of our available Library Guides from A to Z. The library guides are program-, subject-, or class-specific. Click on a guide. Each Library Guide contains multiple tabs (pages) with many resources that will help you in your research. Should you have any questions regarding a particular guide, click on the guide’s Home tab at the top of the page, and use the library contact information located on that page.  
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How do I use the library search box? 

743 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 05, 2023    Library Access/Collection

From the library’s home page in the middle of the page, you will see the library search box.  Simply type a subject into the search box and click Go!  This searches all of our books, articles, and databases on a particular subject. You can limit further by using the ‘’sort by’’ filters on the right side of the results page. A video on using the Library search box is available on our About The Library page of the website.
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What is an Interlibray loan (ILL)?

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ILL is a free service through the Kentucky Virtual Library (KYVL). When a book or article is not available at Matheson Library, we can borrow it from another library through Interlibrary Loan! It is easy to do. Visit the library, call 270-534-3189 to request, or fill out the interlibrary loan form.  

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How do I access eBook central? 

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From the library’s home page, Click on Find Resources. Under Databases A-Z, click the drop-down arrow to display an alphabetical list of databases. Select eBook Central (ProQuest) and hit Go. Click Sign In at the top, then choose Create Account. Once you have set up your account, you are ready to do a search. After you have chosen a book, you have the option to read the book online or download the book to your computer. 

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How do I access a specific database like EBSCOhost or ProQuest?

704 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 10, 2023    Library Access/Collection

From the library’s home page, Click on Find Resources. Under Databases A-Z, click the drop-down arrow to display an alphabetical list of databases. Select a database and hit Go.    Some teachers require you to search a specific database, and this is the best way to do that.
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What is Films on Demand (FOD) and how can I access it?

697 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2023    Library Access/Collection

Films on Demand, from Films Media Group, is the leading source of high-quality video and multimedia for academic, vocational, and life-skills content. WKCTC’s collection of videos contains more than 29,000 streaming videos. To access FOD, from the library’s home page, click on Find Resources. Under Databases A-Z, click the drop-down arrow to display an alphabetical list of databases. Select Films on Demand and hit Go. 

Below are links for educators about using Films on Demand:  

 

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Where can I find the library orientation for my class?

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Please check with your instructor to find out more information about the library orientation.  Each teacher has different requirements.

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Where can I find information about the campus One Book Read?

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Information about the current and past One Book Read selections can be found at www.onebookread.com

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How do I request/suggest materials for the library?

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Email Amy Sullivan at amy.sullivan@kctcs.edu or call 270-534-3171 
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How long can I keep items that I check out? 

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Books – 3 weeks

Reference & Special Collections are for in-library use only.  

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What do I do if I get a Single Sign-on Error when trying to use library databases?

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If you are trying to access a library database and encounter an error, try clearing your cache or even using a different browser.  Learn how to clear your cache on any device. Alternatively, if you are using Chrome or Firefox, here is a PowerPoint with detailed directions on how to clear your cache

You can also use a private browsing window to access databases: 

Chrome > Incognito window 

Firefox > Private window 

Edge/IE > InPrivate window 

If the problem persists, please reach out to us through chat or Ask A Librarian

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