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Frequently Asked Questions

Find what you need in our searchable FAQ.

How do I check out a book?

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You can look up the book in Primo and request it in Primo. Enter a book title, search, and be sure to sign in. Once the item page is up on the left menu under Get It, click Request. The “Send Request” box will appear. Select West Kentucky as the pick up location. Enter a pickup date.

Click ”Send Request.” The library staff will receive it, pull the item, and send an email to you with the pickup date.

You can also call the library 270-534-3197 and give the staff member the title and call number of the item. The staff member will pull the item and email you when it is ready for pickup. Or, feel free to select items from the shelves of the library, now open for browsing!

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How do I renew a book?

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 Items may be renewed by any of the following methods:

  • In person: Bring your student ID, library card, or photo ID (driver's license).
  • By phone: Call 270-534-3197. Have your student ID or library card number ready.
  • Online: Sign in to Primo. In the top right-hand corner of the screen, click your name, then "My Library Card'' to see your current loans and an option to renew your materials.

Faculty who would like to keep library materials for the next semester should call Anita Weathers at 270-534-3189 or email her at anitag.weathers@kctcs.edu
Items on hold for another patron cannot be renewed.

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Do I need to wear a mask at the library?

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Yes. Please wear a mask for your entire visit. If you do not have a mask, one will be provided.
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Is the library building open right now?

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Library hours for the summer are Monday-Thursday, 8:00 am – 4:00 pm, Closed Friday-Sunday. Please visit the Contact the Library page of the website for a daily calendar of current hours and closings.
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Where is the library located?

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We are located on the second floor of the Matheson Learning Resource Center (MLC). Please enter the library on the Student Center side staircase, or via the elevator. The library staircase closest to the Rosenthal building is an EXIT ONLY, not an entrance. Library staff will direct you to the exit when you are at the library.
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How do I access Library Guides?

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From the library’s home page Click on Library Guides on the left menu under Student Resources. This will take you to a page that lists 51 Guides. The library guides are program specific. Click on a Guide. Each library guide contains multiple tabs with many resources that will help you in your research. Should you have any questions regarding a particular guide, click on the guides’ Home tab. The library contact information is listed on the right side of the page. 
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How do I access a database?

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From the library’s home page Click on Find Resources on the left menu under Student Resources. Under Databases A-Z, you will see a list of databases. When you click the drop-down arrow simply choose a database and click Go.  
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What if I feel sick?

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Please do not visit the library or WKCTC campus if you are feeling sick.
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How do I access eBook central? 

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From the library’s home page Click on Find Resources on the left menu, under Student Resources. Under Databases A-Z, scroll down to eBook central (ProQuest). Click Go.  Click Sign In at the top, then choose Create Account. Once you have set up your account, you are ready to do a search. Once you have chosen a book, it will give you the option to read the book online or download the book to your computer. 

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What is Films on Demand (FOD) and how can I access it?

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Films Media Group is the leading source of high-quality video and multimedia for academic, vocational and life-skills content.

To access FOD from the Matheson Library homepage, click Find Resources then select Films on Demand on the Databases A-Z drop-down listing and click Go.

Below are links for educators -

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Can I bring my child(ren) with me to the library?

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No. For safety reasons, children are not allowed at the library.
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What in-person library services are still available during COVID-19? 

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  • Computers – 20 available in our open labs. If there is a wait, you will be limited to one (1) hour.

  • Printing – all print jobs are routed to the main circulation desk computer.

  • Private study – available in our Reading Room, individual tables only, one person per table.

  • Ask a library staff member for assistance with checking out a book, DVD, or audiobook. They will retrieve the item(s) for you and check it out for you.

  • Place holds for library materials by contacting one of our staff members, reserving through Primo, or calling the library. You can pick these up at the circulation desk.

  • Return library materials to one of our book drops at the library, outside of Matheson Learning Resource Center (MLC) building next to room 5, or at the Anderson Technical Building (ATB) lobby. Materials will be quarantined for the recommended time period before being checked in.

  • Browsing shelves for checking out books, DVDs, or audiobooks, or for using materials in the library.

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What virtual resources does the library offer? 

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Library resources and services are available online, 24/7, anywhere, anytime, from any computer!

  • 130,000+ eBooks

  • 40,000+ streaming videos

  • Thousands of full-text journals in almost 100 online databases

  • Contact a library staff member for assistance online, over the phone, or through our live chat.

  • Westkentucky.kctcs.edu > Current Students > Library

  • Blackboard > eLibrary > West Kentucky Community and Technical College under Library Websites

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Where can I find information about the campus One Book Read?

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Information about the current and past One Book Read selections can be found at www.onebookread.com

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How do I use Primo? 

101 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 02, 2021    Library Access/Collection

From the library’s home page In the middle of the page, you will see the Primo search box. Simply type a subject into the Primo search box and click Go! Primo searches all of our books, articles, and databases on a particular subject. You can limit further by using the ‘’sort by’’ filters on the right side of the search page. A tutorial on using Primo is provided underneath the Primo Search box on the library’s home page.
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What is an Interlibray loan (ILL)?

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ILL is a free service through Kentucky Virtual Library (KYVL). When a book or article is not available at Matheson Library, we can borrow it from another library through Interlibrary Loan! It is easy to do. Visit the library, call to request, or fill out the interlibrary loan form here.  

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Where can I find the library orientation for my class?

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On the Matheson Library homepage, select Library Guides then scroll down to your class.  The orientation for your class will be included in the guide along with links for locating books, articles, audiovisuals, eBooks, and recommended websites specifically chosen for that class. 

If your orientation is scheduled in the library, your instructor will inform you of the day and time of the session.

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What do I need to do to visit the library?

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  • Wear a mask throughout your entire visit. Clean your occupied space before your visit with our provided supplies.

  • Enter from the Student Center/Haws Gym side of the building, using either the elevator or staircase entrances. You will be directed to the Exit when leaving the library.

  • BRING A PHOTO ID (driver’s license) . Sign-in is required upon entry. Only CURRENTLY ENROLLED students, faculty, and staff may use the library this semester. No other visitors or children are allowed.

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How many items can I check out from the library at one time?

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Students can check out 10 items at one time. Books and audiobooks check out for 21 days, DVDs check out for 5 days, & Reference or Special Collections are for in-library use only.
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